HP Laserjet 4200 Printer

Error Codes and Support

Error:

TRAY XX CONTAINSUNKNOWN MEDIA

Error Description:

The printer cannot determine the media type or size in the specified tray.

Solution:

1 To change the media type, press (SELECT button). Use (UP ARROW button) and (DOWN ARROW button) to scroll to the type, and then press to select it. 2 To change the media size to Letter, A4, Executive, B5 JIS, A5, or Legal, leave the tray switch in the Standard position. 3 To change the media size to other sizes, move the tray switch to Custom, adjust the paper guides against the paper, and close the tray. Use and to scroll to the media size, and then press "CheckMark Icon" to select it.


Call for Assistance 844-755-3000